Privacy Policy and Data Protection

We welcome you to our web site. The protection of your privacy is very important to us. In the following, you will find our privacy policy in detail.


1. Collecting, processing and using personally-identifiable information

(a) You can visit our site without disclosing personally-identifiable information. In this case, we will only collect non-personally identifiable information, like e.g. the name of your internet service providers, the site from where you access our site or the name of the requested file. This information is analysed only to improve our services and cannot be used to determine your identity.

(b) Personally-identifiable information is only collected if you disclose such data to us when opening a customer account.


2. Cookie policy

We use cookies for various pages to make our web site more attractive and allow the use of specific features. Cookies are small text files which are saved on your computer. Most of the cookies which we use will be deleted from your hard disk when you end the browser session (temporary cookies). Other cookies remain on your computer so that our web site will recognize your computer when you visit our site again (permanent cookies). These cookies are used to welcome you with your user name, for example. If permanent cookies collect personally-identifiable information, your consent will be requested in the respective forms. Our partner companies are not allowed to collect, process or use personally-identifiable information via cookies through our web site.


3. Disclosure of personally-identifiable information

We shall not disclose personally-identifiable information to third parties unless it is necessary to complete orders.


4. Google Analytics

(a) This website uses “Google Analytics”, a web analytics service of Google Inc. (“Google”). Google Analytics uses cookies which are text files saved on your computer. These files allow to analyse your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. If IP address anonymisation is activated for this website, Google will truncate your IP address within member states of the European Union and other states which signed the Treaty on the European Economic Area. Only in exceptional cases, the full IP address is sent to and truncated by Google servers in the USA.

(b) On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

(c) Google will not associate your IP address transmitted by your browser in the context of Google Analytics with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

(d) You can delete set cookies from your computer any time via the corresponding menu item of your internet browser or by deleting the cookies from your hard disk. Please refer to the Help menu of your internet browser for details.

(e) You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

(f) For details, please visit or (general information about Google Analytics and data protection). Please note that on our website Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymised collection of IP addresses (so-called IP masking).


5. Right to information

In accordance with the Federal Privacy Act, you have the right to review the information recorded about your person free of charge. Assuming corresponding legal requirements, you also have the right to correct, block or delete the information.


6. Data protection representative

If you have any questions as to the collection, processing or use of your personally-identifiable information or want to correct, block or delete personal data or want to cancel given permissions, please contact:

Your partner of contact:

Caroline Ihle
Phone: +49 (0) 71 56 / 1 76 02 - 100
Fax: +49 (0) 71 56 / 1 76 02 - 500